Frequently Asked Questions

Does Couch Conversations accept insurance?
Currently, I am accepting private pay clients as well as the following insurance plans Aetna, Ascension (Smart Health), Carelon Behavioral Health and Quest Behavioral Health. For my private pay clients and out of network benefits, I am happy to provide monthly receipts, often called “superbills” by insurance providers, that you may submit to your insurance for reimbursement for out-of-network benefits. Please contact your insurance company for information regarding your out-of-network benefits and reimbursement for counseling and/or nutrition services. I cannot guarantee any coverage by insurance.
Do you offer reduced rates?
Yes, I do provide streamlined limited reduced rate options via Open Path Collective. If my fees are not workable for you, please inquire about a reduced rate. If finances are a barrier to mental health care for you at this time, please know there are budget-friendly options. If you have health insurance, start by contacting your insurance provider and ask about your behavioral/mental health coverage options. They may have a list of therapists who accept your insurance.
Do you accept HSA or FSA cards?
Yes, I accept major credit cards (including FSA or HSA cards), cash, or check. I require payment at the time of each appointment or online through the our secure Client Portal. If using a FSA or HSA card, I recommend reaching out to your insurance carrier to ensure that mental health services are a covered charge on the card.
What is your cancellation policy?
Clients can cancel or reschedule up to 24-hours in advance without penalty. However, clients will be billed for the full fee session rate with late or no notice (no show).